Appartement Corselle - Welkeys

😊: The location was great, close to bar, restaurants and a varieties of stores and services. Close to tram as well. The little terrasse accessibles from all rooms was enjoyable. The modern and colorful furnishing would have been nice if they were not covered with years of dust and grease.. 😢: The service was bad. I had to check in with a so called gouvernante, who was only available at 4pm instead of 3, the normal checking time. She gave me 2 set of keys but only one worked to enter the building. She was supposed to bring me a new one the day after, together with the missing hair dryer and towels. She never showed up and ghosted me the rest of the week. I reached out the agency Welkey which manages the rental. It did not change a thing. The local staff is from a sub contractor they don t manage well. That same governante also gave the wrong wifi passpord. It took several hours to get it from Welkey. So I could not work during that time. Lastly the governante was supposed to check the appartment was clean and ready for me. It wasn’t. That appartment has not had a good cleaning in years. Cow webs, heaving dust on al light figure, decors and high furniture, air vebts. stains on walls, ceiling and furniture that a magic sponge would easily remove, legions of bunny dust under the bed. All appliances were dirty. I had to ckean the fridge, the microwave, the washer dryer, I was also left with the trashes from the previous renter and his bottle of shower gel in the shower, which I had to clean too. Bottom line there was zero value added to the services from both local and remote staff. I would have been better off checking with a key box. Shame. The place could be rated in the 8-10 range with a deep cleaning, more equipment (air dryer, freeze, etc) and supplies (hand towels, etc) and a better management..