😢: I couldn't even check-in! The host told me 1 day before my check-in date that it is not possible to accommodate me. Also, the host was trying to convince me that I was the one who had to contact Booking and cancel the stay, even though it wasn't my fault at all! Can you imagine being in a foreign country and relying on such a reservation to be able to sleep somewhere - and you get informed that it would not be possible. Great turn of events that I had a friend in the city and was able to crash a sofa for the night. Also, I was informed for that situation because it was me who contacted first the host to ask about how to get access/the keys for the apartment. And in reply I got the information. What if I hadn't written - maybe I was going to be informed about the situation at the same day of my arrival? Very disappointing. Also, not great communication either. Total overall impression - VERY BAD. It was a stressful day for me..
Appartement Cosy
Villa · Saint-Étienne (42)
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À propos de Appartement Cosy
Appartement • 3 personne(s) • 1 chambre • 1 lit
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Avis clients (52)
😊: Great place , very nicely decorated, close to everywhere, all comfort available , super clean . Very quiet . Parking place in front of the place. Just perfect !.