Appartement Mansana - Welkeys

😊: Washing machine - very small drum, could only take small loads. Fully functional kitchen. Large rooms. Balcony. Roller blinds. Close to Metro, bus stop and supermarket. All within very short walking distance. Quiet neighbourhood. Local food markets a 20 minute walk away. Close to the Parc de la Tête d'Or. Hosts communicate quickly.. 😢: There is the expectation to pay for late check in. We checked in at 10pm. I am not sure why there is an expense attached to this. The gentleman opened our door and gave us our keys. Nothing more. No explanations or introductions or any type of apparetment discussion. We were not informed aboutnrubbish disposal or the hot water limitations. We may as well have just gotten the keys from a locked box. The hot water system is small and only refills once a day. This was not explained to us until we'd run out of hot water because my child had a bath. When I advised this should be something that is explained, we were told that "usually people dont take baths". When using the shower/bath (for 3 people) the dishwasher and the washing machine, the hot water doesn't last long and there's no way to fill up the heater until the next day. I assume the owners are trying to save money because there's also no way to adjust the heating. We slept windows open on some occasions. The sofa bed wasn't made up despite the hosts being aware of the number of people staying. The Iinstruction manual stated if we're to use the sofa bed the mattress protector needs to be on the bed, but there is no way to fit beddings securely to the sofa bed. Before we arrived we received an email asking us to fill in an itinery of the house. When I enquired further I was told there was no paperwork to fill in. However before we left, we were again asked to complete an exit itinery. When I made further enquiries we were then told the check list was "optional". This lack of clarity makes me worried about how they handle bond management. We received communication from both the company "Welkeys" and the "concierge". I am not sure if this type of set up is usual in Framce, but the convoluted way of organising this house detracted from what is actually a pretty nice property..

😊: None. 😢: Our experience with this apartment was extremely disappointing. The place was dirty when we arrived, with the TV left on and the sofa bed unfolded. There was a strong, unpleasant odor throughout the apartment. Despite the listing stating that a fan would be provided, there was none. When we requested a fan, the hosts refused to supply one, even though it was 40C/104F degrees outside. This was particularly concerning as we had a pregnant woman and a child with us. The atmosphere was unbearable, and we ultimately had to find alternative accommodation and pay for another hotel. The hosts refused to refund even 50% of the cost, which is completely unacceptable. We are very disappointed and strongly advise against staying here..

Fantastisch<br>#128578; Mooi appartement waar alles aanwezig. Dichtbij metro waarmee in kwartier in centrum. Was erg prettig verblijf.

Fantastisch<br>#128578; De locatie is prima. Het is minder dan 5 min lopen naar de metro en 15 minuten later sta je midden in Lyon. Het appartement is van alle gemakken voorzien. Het heeft een fijn balkon met de morgenzon, maar die ligt wel aan een drukke straat. Dankzij rolluiken is de slaapkamer donker en stil. Fijne plek om de prachtige stad Lyon te verkennen.<br>#128577; Alles was prima. We misten alleen droogdoeken in de keuken. Wat ik wel bovenmatig vond is het betalen van €50 om een uurtje later uit te checken ( 11:00 ipv 10:00 uur)

Très agréable séjour dans cet...<br>#128578; Tout était parfait. Peut-être faudrait-il chauffer un peu plus l'appartement lorsqu'il gèle dehors ! le compteur affichait 20° mais il ne faisait que 18° dans la journée.<br>#128577; équipement cuisine : le grille-pain n'est pas très fonctionnel, trop petit, trop étroit !

Agréable<br>#128578; Très bonne localisation pour rdv à la Croix Rousse. Place de parking fermée. Appartement confortable.<br>#128577; Rien

A lovely stay in Lyon<br>#128578; The place was really nice and clean, with a bus station just few steps from the apt and a larger bus station and a metro station just 5 mins walk. There is a supermarket just around the corner. The neighborhood is quiet and safe<br>#128577; We had to wait for 20 mins Infront of the building waiting for the one responsible to give us the keys at the time of check-in

Fantastisch<br>#128578; top ligging. Buiten de drukte van de stad , maar dicht bij de metro