Accueil Villa Provence-Alpes-Côte d'Azur Bouches-du-Rhône Saintes-Maries-de-la-Mer Appartement neuf coeur du village
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Appartement neuf coeur du village

Villa · Saintes-Maries-de-la-Mer (13)

4,6 65 avis Google
Appartement neuf coeur du village — Villa

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À propos de Appartement neuf coeur du village

Appartement • 4 personne(s) • 2 chambres • 3 lits

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Avis clients (65)

Avis Google
4,6
65 avis
5★0
4★0
3★0
2★0
1★0
B
Booking.com Google

😊: Clean comfortable apartment..

B
Booking.com Google

😊: The apartment is incredibly well located in the heart of the village with an abundance of restaurants downstairs. It does mean that the music is very loud until midnight every night which my son struggled with. The apartment was clean and tastefully decorated.. 😢: This was the most unprofessional stay I have ever had in my history of travel. Towels are not provided nor were there sufficient basics like hand soap and toilet paper and there is no WIFI which if you were domestically travelling wouldn’t be a problem but for foreign travellers, wifi is essential. When I asked about all these things, because I wasn’t aware before booking I received the following message from the owner asking us to “leave my apartment as soon as possible and get a refund from booking! Thank you very much! I will come tomorrow morning to collect the keys from the mailbox” follow up by “I do not want to have to deal with people like you at all! I therefore ask you to kindly leave the apartment by tomorrow morning at the latest!” This was in response to a message of could we have some towels. Honestly it was incredibly unprofessional and just plain rude. My mum had come from Australia to celebrate her 70th birthday and this was a very sour start. My son was devastated thinking we would be kicked out of our planned stay for a week. It could and should be a lovely stay but this really impacted our enjoyment. People should also be aware that the bedrooms are in the attic with a very narrow spiral staircase that would not be appropriate for young children or people with mobility issues. Particularly going to the bathroom downstairs in the middle of the night..

B
Booking.com Google

😊: The apartment is so relaxing! Extremely clean and comfortable. The location is excellent! The hostess friendly and helpful.. 😢: Perhaps the lack of internet, hairdryer and mirrors in the bedrooms..