Appartement Résidence Lenoir - Centre REIMS - One-Bedroom Apartment

😊: Excellent central location, everything is easily walkable, including the main sights, restaurants, and shops for food and snacks. The host was very friendly and helpful. Ideal for a solo traveler staying one night or a short stay.. 😢: The street and building can be a bit noisy at times. Cleanliness could be improved, and there was occasionally an unpleasant smell in the apartment. The bathroom is quite small, and some areas felt unfinished — uneven tiles, exposed cement under the sink, and a slightly unstable shower. Overall, the finishing feels basic. Only two towels were provided for a three-night stay, and there were no toiletries like shampoo. The decor is simple, and the bed is only moderately comfortable. A bit pricey for this flaws..

😊: The apartment had pretty comfortable bed and all of the amenities and appliances in bathroom/kitchen needed for cooking/clean-up. The apartment was super clean and modern making our stay very comfortable. City centre is within walkable distance and there are shops and bakeries around accessible by foot too. The area also felt safe and clean to walk through even at night. The street parking near the apartment was also very accessible and cheap..

😢: Our experience at this apartment in April 2025 was unfortunately very poor. Upon arrival, the condition of the apartment was far below what was presented on Booking.com. The kitchen was greasy and unhygienic, and the bathroom was constantly wet after every use of the shower, making it uncomfortable. It was also clear that the apartment had not been properly cleaned in quite some time. Additionally, a broken window allowed constant noise and cold air to enter, making the space feel neglected and uncomfortable. After raising our concerns, a cleaner was sent, but she arrived late and used the same unclean mop that had been left next to the toilet. The cleaning was superficial at best and did not address the main issues. We ultimately decided to leave early, as the conditions were not something we were willing to tolerate further. Communication with the host was unhelpful and dismissive throughout. After sending pictures and videos of the conditions before and after the cleaning, we received a refund from Booking.com. This experience was extremely disappointing, and we will not stay here again..

😊: Good location, very close to the city center.. 😢: The heating in the apartment was not working and it was terribly cold to spend two nights in this apartment. No one warned us that the heating was not working and did not fix it while we were in the apartment. Also the host did not offer to compensate us for this inconvenience. The bathroom was unfortunately quite dirty..