Beautiful flat for 6 people 6

😊: The apartment was very spacious and located in a quiet area, which we appreciated. The location was convenient and overall the stay was okay.. 😢: However, the apartment needs renovation and the cleanliness could definitely be improved..

😊: Nothing. 😢: Please don’t waste your money and valuable vacation time on booking this unreliable accommodation. The decor of the property disguises the cheap and insecure infrastructure the place is built with. Whilst we stayed here in Paris, it rained and the ceilings throughout this property leaked causing the floors to flood, we were using buckets and vases to collect puddles of brown liquid from the ceiling. We found mould and brown residue in the walls in the laundry room and more water leaking into the bedroom and bathroom. When we contacted the property owner, they were little to no help, sent a cleaner to clean the initial mess but as the rain continued the flooding continued. We asked for a refund and cancellation of our stay as we wanted to find alternative accommodation, the property owner defined us any sort of compensation arguing with us over text and phone in English, saying no refund is due “for such a small issue”. We contacted Booking.com who were equally unhelpful and said they cannot offer a refund unless the property owner permits which is honestly quite ludicrous considering we were not provided with a safe habitation and the flooding violated booking.com’s own healthy and safety policy. Booking.com tried to contact the property owner who then lied to them saying he cannot speak English, after having a full conversation with us in English. Terrible stay, terrible service, terrible people. It is clear the property owner does not want to invest in properly repairing the property but results to putting towels in the ceiling and hoping it doesn’t rain during people’s stay. What a nightmare..

😊: Space. 😢: No toilet amenities, including tissue, pillow case not comfortable.

Nous avons passé un séjour...<br>#128578; Tout était très bien, L’appartement est beaucoup plus sympathique et chaleureux que sur les photos.

Exceptionnel<br>#128578; 100% satisfaction. On était si content de séjourner, tout était parfait. Propre, confortable, chaud, spacieux. Merci!