The main issue is with the management company -completely unresponsive and unwilling to help: downstairs shower never turned on. Told someone would call me back and come out. Neither happened- ever, so my 80 year old mother had to navigate the treacherous staircase to shower. The power shut off several times a day. This seems to be a standard feature of the property given that they have laminated instructions on how to reset the fuse. On Christmas, the power went out when we were out for the day, so there was no heat. After that, we were unable to ever get the first floor living area above 19 C degrees (66 F). The space would never heat up- again causing my elderly mother great discomfort. When I called about this- same story. "We'll call and come out" and that never happened. After checking out I wrote the company a long email about how they failed to communicate or provide a space that matches what they charge. Guess what- they said they would review the information and reply, but I never got a reply- it's been 2 weeks! Also, while the location is perfect and the space is large and looks nice in photos, it's a lot of cheap furniture and very poorly appointed. The coffee table is unstable- you can't put anything on it. For a place that is capable of hosting 12 people, it is only outfitted with one cloth kitchen towel and NO paper towels or napkins. There are no basics for the kitchen, no salt, pepper or anything. The space is marketed as high end, but it's not.
bloch duplex 165m2 city center 4br3bth
Villa · Colmar (68)
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À propos de bloch duplex 165m2 city center 4br3bth
Appartement • 10 personne(s) • 4 chambres • 3 salles de bain
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Avis clients (164)
The apartment was wonderful and has everything you need. The location was amazing, right on the corner of Grand Rue. The only thing I be aware of is that the spiral staircase has vry narrow steps and was quite slippery as it was wooden and we were all very wary when walking down it especially the little ones. Other than that it was perfect.
This property has many advantages. It is close to everything in Colmar. With the spacious layout, it worked for us as we were 2 couples. The lift did not work when we arrived, which made carrying bags up 3 flights of stairs difficult. The owner did ask about any issues and when told about it, it did get fixed within the next day. The stairs up to the second floor of the apartment could be an issue if someone cannot do small stairs. It was a wonderful place and I would recommend it.
We had a wonderful stay in Colmar at the "Bloch". Very spacious and modern . Had 7 people stay and there was plenty of room for all. Lots of great restaurants close by as well.
The apartment was great. There was plenty of room for 5 adults. The location was perfect for us. We had a few problems with communication. The directions to find the apartment were difficult. It would have been much better to have met at the booking office and have someone show us how to find the apartment and also answer any questions about the apartment itself. The town has a lot of pedestrian streets and we were unfamiliar with the all of this.. It took quite a while to figure it all out on our own. We had a problem with air conditioning which was resolved when I called. But we could never figure out how to make the dryer work on the washer /dryer unit and by this time we gave up on contacting the management company. They did help us when we locked the only key they gave us in the apartment.. They sent over a person to get us in, which was fortunate. As I said, the aprtment was good.. but the communication coulf have been better.