😊: I booked this room and paid for it. The host confirmed the reservation, but when I arrived at the apartment, it was occupied by other guests. I came with kids it was 9pm, we all were very tired. I tried to speak with the host but he says that I should contact with booking.com. I tried to contact with booking.com and get nothing. How will I get my money back?. 😢: The place was occupied.
Camden - Extérieur et parking
Villa · Reims (51)
À propos de Camden - Extérieur et parking
Appartement • 11 personne(s) • 5 chambres • 6 lits
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Avis clients (77)
😊: Nothing. 😢: Client would not let us gain entry. Claimed that damage waiver had not been paid even after we gave evidence of my bank account showing €500 had been deposited into their account. Had to find accommodation elsewhere. This person held my damage waiver deposit for four weeks before booking.com enforced them to release the money. Local people told us that a motorcycle had been stolen off their driveway some 12 months previous. Do not use this accommodation. Be warned. Check all previous reviews..
😊: The position of the house and the number of rooms was good.. 😢: Very dirty house. Cleaning service was not accurate at all. I found a lot of dirty under the each bed, in each bedroom. It was obvious that the bedrooms were not cleaned for weeks and weeks. In addition to this they want a 500 euros deposit to give you access to the house and they do not give you back the 500 euros deposit after 7 days as they promise on booking.com.
Bright, spacious house and garden,...<br>#128578; This was an overnight stay on our way to Germany from Normandy. It was one of the hottest days of the summer and the house was lovely and cool when we arrived, but us Brits are not used to shutters, so we ended up letting heat in! It was so hot to sleep but the beds were comfy and the house is so bright and spacious. When I read apartment I did wonder if people lived below but it is the whole house and garden. The tram is across the street and I wish we had time to venture into the centre but ...<br>#128577; Nothing it was a great
Perfect for exploring the city<br>#128578; Well equipped and great location next to metro. We liked it so much we stayed an extra night.<br>#128577; Nothing
Un magnifique appartement, parfait pour...<br>#128578; La décoration, l’emplacement, le jardin.
Très bel appartement<br>#128578; Moderne
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