Casa Serena Terrasse A deux de La Défense et Paris

😊: Quiet area. 😢: Worst experience ever(and we are frequent bookers for the Parisian area): Toilet flush Broken (no flushing possible), very unpleasant contact with owner who shouted on the phone and hung up the phone when I complaint. , All pictures are beautified/softened and glossy, in reality very cheap finishings and furniture. No bottle opener. Netflix not working (as biggly advertised), coffee machine fully blocked with 20 used capsules, wet towel, dangerously open lamp socket over bathroom mirror close to shower, fridge drawer full of 1liter of water. In summary: unpleasant and frustrating stay.

😊: I liked the neighborhood, nice residential area, calm.. 😢: The explanation were not given the correct way. They key locker was stuck, and could not be open without physical intervention, even though the code was inserted correctly. One of the towels had a black hair on it, 1nd only 2 cups available to drink coffee, tea and water, quiet strange. The facility looks better on the picture than in reality. There is no separate window that the could be kept open, only the door of the terrace that is at the same time entrance door and window, only way to the air. 50 eur for cleaning is too much, since it does not seem to be invested for the purpose of cleaning. There is no hairdryer. The TV is in French..