Accueil Villa Île-de-France Seine-et-Marne Chessy Cassassien Prés Verson - 5min DisneyLand
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Cassassien Prés Verson - 5min DisneyLand

Villa · Chessy (77)

2,7 3 avis Google
Cassassien Prés Verson - 5min DisneyLand — Villa

Photos : Google — susceptibles d'être soumises au droit d'auteur.

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À propos de Cassassien Prés Verson - 5min DisneyLand

Appartement • 6 personne(s) • 2 chambres • 3 lits

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Avis clients (3)

Avis Google
2,7
3 avis
5★0
4★0
3★0
2★0
1★0
B
Booking.com Google

😊: Very close to town/ shopping centre and train station. The flat was very clean, comfortable and spacious. The area was safe with small shops and restaurants. Wifi signal was good. Plenty of towels for a family.. 😢: The access instructions were sent on the day so if your mobile phone went dead you wouldn't be able to access the property. Also the instructions were not easy to follow after a day of travelling with two children. The checking out instructions required to take the bin bags out which I didn't think was reasonable. We couldn't find the designated area for rubbish disposal..

B
Booking.com Google

😢: Unfortunately, our experience with this apartment was disappointing, mainly due to post-stay communication and unjustified accusations. The apartment itself was acceptable in terms of location, but the kitchen was very poorly equipped for a rental property. Basic items were missing, and the glassware provided was extremely thin and fragile — not suitable for normal daily use. After check-out, we were contacted with allegations of missing cutlery and broken glassware, including threats of a police report. We strongly dispute these claims. We were not given any specific instructions regarding key return, and leaving the key inside the apartment is standard practice in many rentals. What was most concerning was the rapid escalation to accusations of theft and legal threats, which felt disproportionate and unprofessional. This turned what could have been a minor discussion into an unnecessarily stressful situation. We recommend that future guests: - Take extensive photos upon arrival and departure - Clarify key return instructions in writing - Be aware that disputes may escalate quickly Overall, the apartment might suit some travelers, but the communication style and handling of issues after check-out significantly impacted our experience, and for that reason we would not choose to stay here again..

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