CD L' Ainé ‍‍‍| Jean Jaurès | Tramway A, B et E| T3 équipé

No parking (not even to unload the car) key retrieval is too complicated and unmade beds unacceptable

Rien à signaler de particulier.

Appartement nickel et situation au top pour profiter de Grenoble et des alentours, arrêt de tram devant la maison et gare à 500m.

Appartement nickel et situation au top pour profiter de Grenoble et des alentours, arrêt de tram devant la maison et gare à 500m.

Furniture conditions and effect to safety Apparment was clearly just renovated, even some smell of the paints was noticable. Appartment is furnitured smartly, however some furniture are unstable, - Due light construction (desk lamp, bedside table) - Due improper installation of the legs (kitchen chairs) -> these may cause, not only break of the chair, but also hazard situation, and in the worst case, especially with chairs, injuries leading possibly to need of the medical care. Customer possibility maintain good house-keeping - No instruction for waste sorting or separate recycling bins in apartment - It took time to find out where to bring away waste from the apartment - There was no washing-up liquid and brush to make washing -up by hand - On couple of the evening unpleasant smell was noticed in staircase and kitchen - Limited toilet paper storage was reserved by ’host’ (we bought more on the following day of our arrival) Deposit requirement - Host required to pay deposit of 750 eur. If considered the condition of the furnitures, this requirement is problematic and can be seen even unfair from the customer point of wiev (see ’Furniture conditions and effect to safety’). We would like to hear what is Air bnb support attitude / rules for deposit requirement by host? Personell - No availability after 20.00- morning (Cause problems for customer if accidentally locked-out) - Only personal contact to the ’host staff’ in the office (when pick-uped the spare keys) - Several people in charge of hosting, which confuse customer - Regarding key returns, oral and written messages from the ’host’, indicated lack of the communication between people in charge Refund requirement due accidental lock-out Our refund requirement is price of the one night (referring to the Airbnb support message 19.5.2022). We looked for hotel accommodation, as it was recommended by Airbnb support. For some reason all hotels were full in Grenoble.

Die Wohnung ist schön, gut ausgestattet und liegt in Fußnähe zu allen zentralen Orten. Wir hatten eine sehr schöne Zeit. Für das Parken unseres Autos gab es Hilfe: Wir haben es für 4 Tage in 10 Minuten Entfernung in einem kostenlosen Parkbereich abgestellt. Die Betten waren auch bequem.