Cerise Valence

People on reception were excellent. Next to supermarket and Boulangerie and McDonald’s a few mins walk. 30 mins walk into town but quick taxi or car ride. Hotel was clean but needed some touches to update some maintenance like loose plug sockets and some bathroom fixings which could do with some update.

The night front desk employee was great- she helped us with laundry facility questions, tourism inquiries, and suggestions on how to make the room more comfortable. The room itself had specific problems. There was no holder for the handheld showerhead and the water pressure was low. There were two coffeepots but no coffee provided. There is no A/C or fan in the room, so on our rainy night, the room became very hot and humid. The bathroom was very small and cramped. There were also only very sheer drapes, so the only way to have privacy from the window (which faced another wing of the building) is to close the metal roll down shutters. These issues are strange because the hotel itself looks like a modern structure and there seems to be ample space, but our room did not seem to match the feel of the building.