Chalet « Cosy avec Mezzanine » : vue montagne, terrasse privée et Wi-Fi

😊: Hi, great experience overall. Chalet in a very quiet area but a bit fair away from Verchaix city center and from the ski slopes. Must have a car. We loved the cosiness of the place indeed. Very comfortable lounge area and great large beds. Great to have the terrasse for sunny days!. 😢: For the kitchen, it would be great to have more serving bowls and different sizes of pans for the owen. Microwave is not so straightforward to use. Easy to collect keys. However, we were supposed to get a code at 16:30pm on Saturday. We did not hear from anyone. I had to contact the conciergerie at 16:50pm to then being told that housecleaning was not done yet. cleaners arrived at 17pm and we could only take the chalet 30-45mn later. I was told I would get a SMS when it would be ready but I never received anything. Everything was well cleaned up though, no problem there. A few days before I also had requested if we could arrive earlier via the booking app, I was told I would hear back from the owner but I never did. I can understand that there are many chalets to take care of but I would have expected to be informed in advance. We arrived at the chalet at 16:30pm and had to wait basically until about 6pm to get in. I'm sure the staff did all their best. However, I would have appreciated to be called on Saturday to tell me what the situation was. We could have organized our travel a lot more efficiently if we had known..