Beautiful chalet, however, the service from the management company was appalling. Bedroom 5 has twin beds not a king size as described, one bed broke on a leg previously repaired and this was left broken for over 24hrs meaning we had to sleep on a mattress on the floor. The hot tub was restricted to 37degrees however it never got close to that temperature and was unusable for the week. The cover for the tub stank of mould and the ph of the water was way off when checked. Having rented from M&T in the winter this management company fell woefully short by comparison.Hand soap dispensers were provided of every sink but these were empty. Beach towels were not provide despite being in the description. The ice dispenser had not been filled. The drains for all showers were blocked, as was the kitchen sink.There was no apology from the management company who even suggested 31 degrees in the hot tub was warm enough!Such a shame, the chalet has so much potential, it is described as 5 star but is in desperate need of a deep clean and an efficient management company if it aspires to achieve this rating.
Chalet NEKO - 5 -14 pers- 500m from town center - 5 bedrooms
Villa · Les Gets (74)
À propos de Chalet NEKO - 5 -14 pers- 500m from town center - 5 bedrooms
Villa • 10 personne(s) • 5 chambres • 5 salles de bain
Informations mises à jour le .
Rédiger un avis
Avis clients (8)
We had a lovely stay, they were very helpful on arrival. The chalet is beautiful, tastefully done inside, with nice extras with the jacuzzi that our kids loved. Beds are clean and comfortable. Good showers, practical space for storing boots. it has great views and faces the sun, looming out on main les get slopes. It is very near to town and practical walking there with small children. There is a local bus which is helpful to catch back as it’s an uphill slope, and it does f go that often but is easy to coordinate with using the local bus app. If you’re renting skis you can leave at the ski shops which is useful. One thing I would say is that the 5th bedroom, which we didn’t use as we were not a big group doesn’t have windows, which wouldn’t have felt good if we had needed it. There was also a plastic cover on the wooden kitchen table which protects it but wasn’t that nice - but it wasn’t such a big deal, but for the price / quality you’d think they could not use that. We would go again
Très belle découverte, station très sympathique, chalet et situation magnifiques, nous avons beaucoup apprécié ce séjour
This property really has the wow factor! The view from the balcony was spectacular. It's located close to the main town so everything is within walking distance. Highly recommend!!
This property really has the wow factor! The view from the balcony was spectacular. It's located close to the main town so everything is within walking distance. Highly recommend!!
We all enjoyed our stay here, was a pure delight and look forward to our next visit.
Wonderful Chalet, good location but is not ski in/ski out as advertised but is right next to the ski bus. The sauna and jacuzzi are fantastic after a long day on the snow. Limited communication with the managing agent due to Covid but communication was good and response times excellent.
Wonderful Chalet, good location but is not ski in/ski out as advertised but is right next to the ski bus. The sauna and jacuzzi are fantastic after a long day on the snow. Limited communication with the managing agent due to Covid but communication was good and response times excellent.