Hotel.sarl😊: This property was very clean and spacious - there were only 2 of us but it has 3 bedrooms- with a beautiful garden and very well equipped. It was only about a 15 min walk to the beach through the dunes. The check in and out procedure was very good. It is in a newly built domaine with an indoor pool.. 😢: You need to beware when booking this that there is extra charges for cleaning and bedlinen/towels etc. This is not obvious when booking you only get told this afterwards. You need to look at photo number 9 out of 36 to see this. It is not shown exactly what these charges are nor is it in the property description. Also there is an 800 euro deposit. All in for a 3 night booking that cost 333euro the extra charges would have been about 150euro for cleaning towels and bedlinen. Quite a lot more than you expect to pay! As I booked last minute there was no free cancellation. I requested a cancellation from the property but was denied and I complained to booking.com about this as I believe that this practice is totally unfair and I have never booked anywhere on this platform and then been expected to pay more afterwards. The property management company after a lot of back and forward said I would have had the right to cancel within 24 hrs which I was unaware of. Anyway it was already too late by the time I looked at the messages telling me how much the extras were. You can always do your own cleaning but with that you have several hours of your last morning and the extra stress of leaving it exactly as you found it. That's what we did. The only other things to note are that the property is on a busy road so there is road noise..
Chalet avec terrasse, barbecue et piscine chauffée
Villa · Saint-Gilles-Croix-de-Vie (85)
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À propos de Chalet avec terrasse, barbecue et piscine chauffée
Chalet • 6 personne(s) • 3 chambres • 4 lits
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Avis clients (10)
😊: This property was very clean and spacious - there were only 2 of us but it has 3 bedrooms- with a beautiful garden and very well equipped. It was only about a 15 min walk to the beach through the dunes. The check in and out procedure was very good. It is in a newly built domaine with an indoor pool.. 😢: You need to beware when booking this that there is extra charges for cleaning and bedlinen/towels etc. This is not obvious when booking you only get told this afterwards. You need to look at photo number 9 out of 36 to see this. It is not shown exactly what these charges are nor is it in the property description. Also there is an 800 euro deposit. All in for a 3 night booking that cost 333euro the extra charges would have been about 150euro for cleaning towels and bedlinen. Quite a lot more than you expect to pay! As I booked last minute there was no free cancellation. I requested a cancellation from the property but was denied and I complained to booking.com about this as I believe that this practice is totally unfair and I have never booked anywhere on this platform and then been expected to pay more afterwards. The property management company after a lot of back and forward said I would have had the right to cancel within 24 hrs which I was unaware of. Anyway it was already too late by the time I looked at the messages telling me how much the extras were. You can always do your own cleaning but with that you have several hours of your last morning and the extra stress of leaving it exactly as you found it. That's what we did. The only other things to note are that the property is on a busy road so there is road noise..