CHAMPS DE MARS - LAOS

😊: Very close to the Eiffel Tower and Metro.

😢: I've already sent this message and email several times. We checked into our accommodation on July 19th and had difficulty getting in. The staff member at +44 ???? who initially guided us gave us the contact information for a staff member in Paris. She was described as speaking English, but only spoke French. When we arrived, I noticed that the water in the toilet wasn't draining properly. I asked her to take care of it, and she initially said she would, but she stopped responding. With no response, my family had no choice but to find another accommodation and check out around midnight. The next day, they contacted us, and they only confirmed where we'd put our keys, but there was no further action. And they told me to use another public restroom, but it was very, very dirty. There's a picture below. We requested a refund, and as shown in the photo below, they told us not to worry and that they would issue a refund. However, they haven't issued a refund yet. I have more evidence of the conversation. Please issue a refund quickly..

😊: Location. Great that we had a fan as was very warm. Shower was also good size/pressure.. 😢: Better instructions for locating apartment when on 7th floor and bathroom available outside door as well..

😊: NEVER BOOK A ROOM HERE!!!!!!! They left me and my friends out on the street at night without even trying to find us alternative accommodation!!!! We landed at 22:35 and spent two hours getting from the airport to Paris. When we arrived at the "hotel," we realized there was no reception and no hotel. The address we were given, number 35, turned out to be just a residential building. Then I saw a message sent to me at 22:30 saying our reservation had been canceled. They didn’t offer us another room, didn’t propose any kind of compensation for that, didn’t try to cover our expenses, didn’t call to apologize — and when we called the reception, a sleepy girl answered, had no idea what we were talking about, and said she couldn’t help us in any way. They sent me a link to some unknown hotel saying, “try calling here, maybe they’ll answer and you won’t have to sleep on the street.” The price of that place was three times higher than what we originally paid for our room..

Excepcional<br>#128578; La ubicación es espléndida, a una cuadra del Metro, a 10 minutos aproximadamente de la torre Eiffel. Y la vista desde el apartamento es increible.<br>#128577; La primera ducha tuvimos que esperar unos minutos a que se calentara el agua. Pero es un detalle menor

Excepcional<br>#128578; La ubicación es espléndida, a una cuadra del Metro, a 10 minutos aproximadamente de la torre Eiffel. Y la vista desde el apartamento es increible.<br>#128577; La primera ducha tuvimos que esperar unos minutos a que se calentara el agua. Pero es un detalle menor

Cozy and comfortable apartment which...<br>#128578; Great location!

Cozy and comfortable apartment which...<br>#128578; Great location!