Charming refurbished cocoon with swimming pool

Too Manu mosquitos, so almost impossible to use thé black gardien sitting.

😊: Location was great and the studio was very clean with all the amenities and a great pool. The local representative and the man in charge of maintenance in the building were excellent in accommodating to all our needs and they tried very hard to solve the negative parts of our stay .. 😢: The AC unit didn't work from the first day until friday afternoon, so we had AC for 1day and half. The temperatures outside were 30°C plus so you can imagine what it was like inside, we could not open the doors to the terrace because the studio would get filled with mosquitoes and we could not sit outside either. We travelled with a 9 month old baby and a 3 year old child which were not able to rest in the afternoon due to the intense heat inside the studio. We contacted Hostnfly many times and all we got was automatic responses, we were able to speak with someone on the phone directly that never got back to us when she said somebody would .. Finally the owner of the property was able to send someone to fix the AC on friday morning. In the end, I think this all situation could have fixed during the first day of our stay if it wasn't for the lack of comptence of the people attending our complaints, except for the local representative of Hostnfly, she was the one that insisted with the owner.. The way I see it is that if Hostnfly are representing the owner of the unit and manage the property by placing the ads with booking.com, AIRBNB, etc ...and for that they take 20% , they should have done more ...move us to another unit, give us a discount, whatever kind of gesture to make us feel a little better...nothing was done . I am also very upset with booking.com, we didn't book through Hostnfly .We didn't know who they were until we arrived and lodged the complaint . We booked through booking.com, we complained to you as well and they gave as an alternative similar location ..we would have to pay and then try to get our money back with the other property. Booking.com should have just move us and deal with the refund themselves, we booked the unit 2 days before arrival, payments to property representatives or owners are not submitted that fast. I think booking..