Cocon Perret Plage du Havre

😊: Lovely style and aesthetics in the apartment. It felt spacious and really cozy. I enjoyed my morning coffee on the balcony :) nice place, nice shower… couldn’t wish for anything better..

😊: The apartment's location is excellent. It's close to the Art Museum, the sea, a grocery store, and a pizzeria. It's easy to explore the city on foot. Check-in was easy, and the instructions were clear. When I had any questions, Anaïs responded quite quickly.. 😢: The apartment was completely unprepared for our arrival, even though we had been confirmed for a late check-in of 10:00 PM. There were other people's used linens on the beds, things were scattered around, and the sink was full of dirty dishes. Overall, the apartment hadn't been cleaned after the previous tenants. Of course, at 10:00 PM, no one helped us with cleaning, and when Anaïs contacted us, she confirmed that they had forgotten to clean the apartment. This certainly didn't make things any easier for us. We also needed a place to sleep. We were very lucky that the apartment had clean linens and towels, as well as cleaning products. As a result, instead of resting after several hours of travel, we had to clean the apartment first, which is good that it's not big. This was the first time we encountered this. Anaïs offered to clean the next day, but we didn't need it the next day. We were offered compensation in the amount of 50% of the cost of that night, which amounted to 42 euros. Although we wanted to receive compensation for the full cost of that night. The most interesting thing is that, according to the rules of this property, if a guest leaves the kitchen and dishes dirty, they are charged 70 euros for additional cleaning, i.e., this is the amount that could have easily been charged to those who stayed before us. Overall, we had a very unpleasant experience with cleaning, especially since I did not expect this from a property with such a high rating of 9.0. I hope no one else has to deal with this. Overall, the apartment is quite nice and, in my opinion, very well located. I also understand that if this situation had happened during the day, it could have been resolved much more easily. Because we don't need compensation so much as our comfortable stay. And when I booked this accommodation, I agreed with the price and was completely satisfied with it..

😊: Everything, it was perfect. 😢: The stairs :'D But it's okay.

😢: We denied to access the apartment! So we had to book a hotel room. It was the worse experience in our travel history. We never got our money back! After more than 10 years of cooperation with Booking no one supported us!.

😊: position is Ok. clean and freshly renovated. 😢: no breakfast, kettle must be cleaned. please open the window to minimize the smell from pipes.