Cosy studio in central Toulouse

Shocking before entering therefore I...<br>#128578; I did not enter this property as the entrance was dreadful and most unwelcoming as I ended up traveling alone. It looked dirty and not a place I would normally stay. I have booked via booking.com many times and unless this third party who rents this so called Cosy new studio has the decency to respond and reimburse me of the cost, I will no longer be using your company. I have written four times, including the night I booked and no reply. Also, I had the expense of booking mew ...<br>#128577; See above complaint