The trip started very bad at the check-in, as there was missunderstanding about the SPA access. There is no SPA Access included on the price for hotel guests. You have to pay 35 Euros per Person if you wanna use the SPA. The front desk manager was very nice and she did everything possible to make us happy. Overall we had a nice stay and would come back again.
Domaine du Hirtz
Villa · Wattwiller (68)
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À propos de Domaine du Hirtz
Location de vacances • 3 personne(s) • 1 chambre • 3 lits
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Avis clients (236)
The trip started very bad at the check-in, as there was missunderstanding about the SPA access. There is no SPA Access included on the price for hotel guests. You have to pay 35 Euros per Person if you wanna use the SPA. The front desk manager was very nice and she did everything possible to make us happy. Overall we had a nice stay and would come back again.
Arrived late evening. Reception was welcoming. Room was well equipped and clean.
Arrived late evening. Reception was welcoming. Room was well equipped and clean.
We enjoyed a pleasant one night stay here. With advanced notice, we arrived late and we were able to get the key to our apartment through the lockbox near the office. The apartment was very spacious for my family of 5. What was really nice was being able to park in a designated space right in front of the entrance which made bringing in luggage very easy. They also gave us a late check out since we arrived late which we appreciated. My kids enjoyed the onsite playground before we left.
Very nice place. Friendly stuff.
Very nice place. Friendly stuff.