Duplex à 300m des plages, restos, commerces Saint-Cyr-sur-mer AQUALAND 1km

😢: Disappointing stay, and I'm genuinely surprised by the good reviews. We arrived with a toddler to find no cot made up. The host was uncontactable for nearly two hours on arrival night when we needed them. When they finally responded, we were told a cot was folded away in a cupboard and that no cot bedding is provided, with no option to buy or hire any either. It took a long back-and-forth over messages before bedding was eventually sorted out, none of which you want to be doing on the first night of a holiday with a tired toddler. When I raised it, the response was dismissive. The concierge was the only helpful person in the whole experience and deserves credit. The owners, on the other hand, are essentially non-existent when you actually need them. Be aware of the extras as well: this property charges €20 simply for the host to hand you the keys in person, something most hosts consider basic hospitality. Combined with linen charges, the real price is well above the advertised one. There isn't even hand soap provided in the bathroom. The apartment itself is fine, but if you're travelling with a baby or expect a host who answers the phone when something goes wrong, look elsewhere..

😊: The flat is great and equipped with lots of useful things. The location is very good, close to the beach but calm.. 😢: Be aware that this flat does not include linen for the bed (nor towels, but towels I do not consider market standard). For the "comfort" of linen and towels there is an additional charge of 42,-. Presumably the flat shall be shown as low cost, high value. I do not like this behaviour and did not realize before the booking. Fair to say, it is somewhere written, but not prominent. I wanted to retreat from the contract booked same day, non-refundable and didn't receive an answer until we left two days later despite involving booking customer support..

😊: The location was great! Really close to the beach. The balcony was really cute and had a great view. The neighbourhood was quiet and felt really safe. The kitchen had good cooking supplies.. 😢: Sadly the beginning of our stay was not very relaxed. We didn‘t realise we had to book bedding sheets and towels additionally… Luckily we could still book them when we arrived but it was stressful. The cost for one sett is 23.- and for two 40.- The place was not very clean, there was a lot of sand everywhere in the appartment. But thankfully someone came to clean it again. After that we had a lovely stay..