This was a really great stay. Very secure, and fantastic location close to Disney and the shopping mall. Easy access to the train from Paris! Ideal spot for a family!
ELBE9 ~ Appartement 4pers Disneyland Val d'Europe
Villa · Serris (77)
À propos de ELBE9 ~ Appartement 4pers Disneyland Val d'Europe
Appartement • Chambre pour 2 • 1 chambre • 2 salles de bains
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Avis clients (55)
The location was perfect. Only 15 minutes walking distance to Disneyland. Anything you need was at the holiday apartment. Nice view in the courtyard and really quiet. Ever time again
The reservation process was easy and straight forward. The arrival, registration and picking up the keys & fob ( to get in the underground parking) were also straight forward.When we arrived at the building, we could not open the gates to get in the underground garage. A resident of the building helped us by opening the gate and door to the garage. I contacted the rental office and they were quick in replacing the fob. Unfortunately, it did not work either. So I went back to the rental office and they replaced the fob batteries, the fob finally worked properly. The elevator took us up to the appropriate appartment, but once in the apartment, the elevator only took us back to the ground floor, we could not get to the underground parking with the elevator. The apartment description mentioned a Nespresso coffee machine, so we bought Nespresso coffee. But upon arrival the coffee machine was not a Nespresso. A call to the rental office quickly corrected the situation, Finally the apartment description mentioned a "queen size bed". The actual bed in the apartment was a double bed, this was not corrected during our stay. So all in all the apartment is well located and clean. However it did not come without a few inconveniences.
Accommodation was modern, spacious and secure. The bath is a hazard, family had multiple slips. Internet was also a bit patchy. Other than that everything was great. Would stay here again.
We were offered a change to this apartment because of water damage to the property we originally booked. This property was farther from Disneyland Paris (about a 30 minute walk). And we were surrounded by construction of more apartments. The couple of days before check in we could not get info from the hosts. I sent about 20 messages starting 2 days before we checked in contuing throughout the day before we checked in and did not get a response until the evening before we checked in. With the change in property I needed new check in instructions etc. I was told an email was coming when they first sent the message that the apartment was being changed. That did not come. I was quite stressed. We were not sure we had a place to stay. It did all work out. I honestly thought the host had an emergency situation that stopped them from responding to my questions. 36 hour turnaround time is not acceptable when you check in soon and the property has been changed.
Place was clean, bed was comfortable. We had quite a bit of difficulty opening the door with the key, we had to turn it many times before it would open the door. Building is very secure with a locked gate. Nice to have a washer and dryer available. We bought groceries when we exited the train from Paris. I attempted to make toast and the toaster would blow the fuse. We tried it in several plugs and it continued to blow the fuse. The oven worked out well though and I just used that. The bus stop is very close, we didn’t use it. We did not know how much it was and decided it was easier to walk. I would recommend this place and would gladly stay here again.
Perfect space for our stay. Super close to Disney..about a 15 min walk or take the bus directly outside the building. Amazing mall and cute restaurants within a quick walk. Quiet and safe neighborhood. Very happy
Very clean property with excellent security. Lovely, clean, quiet and very safe neighbourhood. Easy walk to Disney or take the convenient bus which is very close to the building. Very short walk to the mall (use Toscane courtyard entrance), which has a large grocery store. Communication was excellent (had a bit of trouble figuring out how to unlock the door (there's a trick to it) and they offered to send someone over to show us, but we got it in the end and had no trouble after that. Easy pick up of keys with an information packet nearby and a binder of info was placed in the apartment. Check-out instructions were clear. Would stay again!