Loft Rossini, un luxueux loft 12 couchages situé au cœur de Narbonne - Apartment

😊: Location and size of the property.. 😢: We stayed here for 4 nights with a group of 5 friends, and honestly, I really wanted to love this place — but the basics just weren't there. There was no toilet paper and no hand soap when we arrived, and no washing up liquid either, so we ended up having to go out and buy essentials ourselves on the first night, which isn't really what you want when you've just arrived after a long journey. Towels were a bigger issue — we were only given one small hand towel each for the whole stay, five adults, four nights, no bath towels at all. The linens that were provided weren't of a decent quality either, and the cleaning really wasn't up to standard. Several remotes had dead batteries, there was visible dirt left on the walls and glass, and — worst of all — a bag of rubbish had actually been left out on the Juliette balcony from a previous stay. It really felt like the apartment had just been given a quick once-over rather than a proper clean between guests. On top of that, the concierge contacted us during our stay to ask if we could let a repair person in to fix the washing machine. We explained we'd already gone out for the day, and were genuinely taken aback when they asked if we could go back to the apartment to let them in. That's not a reasonable ask to put on guests, and it summed up how poorly organised the whole stay felt. It's a shame, because the location and the space itself had real potential. But between the missing basics, the substandard cleaning, and being asked to manage the repairs for them, it just didn't feel cared for and definitely guests were not considered. Either the owners aren't investing in the upkeep costs of this place or the management company isn't holding up their end — but either way, it's the guests who end up paying the price for it. We wouldn't stay here again and do not recommend.

😊: Perfect location Clean and well-laid-out apartment Clear instructions. 😢: Really just minor details: like no hand soap or shower gel..

😊: Perfect location Clean and well-laid-out apartment Clear instructions. 😢: Really just minor details: like no hand soap or shower gel..

😊: Excellent location - walk to station, shops, bars and restaurants. Immaculate - so clean Looks lovely inside - modern. Comfortable living area. Good system to collect keys from box outside. Quiet neighbourhood Handy balcony which we dried laundry on / not big enough to sit outside. 😢: No air conditioning in the two downstairs bedrooms. We were told to leave doors open during day and night so air conditioning from other rooms would filter through but it was so hot in Narbonne that it wasn’t effective. The en-suite toilet wouldn’t flush and shower was blocked - however it was resolved within couple of hours and plumber was sent out! Anne-Lise (who manages the property) was fantastic - easily contactable and sorted problems and queries. There wasn’t a safe which was a shame. Also not enough towels for number of guests..

😊: Excellent location - walk to station, shops, bars and restaurants. Immaculate - so clean Looks lovely inside - modern. Comfortable living area. Good system to collect keys from box outside. Quiet neighbourhood Handy balcony which we dried laundry on / not big enough to sit outside. 😢: No air conditioning in the two downstairs bedrooms. We were told to leave doors open during day and night so air conditioning from other rooms would filter through but it was so hot in Narbonne that it wasn’t effective. The en-suite toilet wouldn’t flush and shower was blocked - however it was resolved within couple of hours and plumber was sent out! Anne-Lise (who manages the property) was fantastic - easily contactable and sorted problems and queries. There wasn’t a safe which was a shame. Also not enough towels for number of guests..

😊: Very nice apartment in the middle of town near the large market. Interesting layout that worked well for our group of 6. Nice dining area and kitchen.. 😢: The logistics of parking was rather confusing but it eventually worked out. Some additional information up front would be helpful..

😊: Very nice apartment in the middle of town near the large market. Interesting layout that worked well for our group of 6. Nice dining area and kitchen.. 😢: The logistics of parking was rather confusing but it eventually worked out. Some additional information up front would be helpful..

😊: La situation, Le design de l appart.

Exceptionnel<br>#128578; La situation exceptionnelle du loft, à côté du marché, et sur marché le dimanche Le soin dans les détails de la décoration Les facilités d'enregistrement et de départ Ce fut un séjour très agréable et fortement recommandé si nous revenons à Narbonne nous le répéterons à coup sûr