😊: Het uitzicht. 😢: The stay was, in short, terrible. Upon arrival, we immediately noticed that the chalet was extremely dirty. There was dust everywhere, dead insects, and used items (such as earrings and used earplugs with earwax). We spent the first two days cleaning. On the first night, we discovered that the beds were not as advertised—much smaller and of poor quality. We barely slept during the entire stay. The whole chalet smelled of smoke, even though smoking was supposed to be prohibited. The Wi-Fi was also not as advertised. It was not even possible to send a photo via WhatsApp. Due to the large amount of dust, I suffered greatly from allergies. It was more comfortable to be outside than to stay in the chalet. Because of all these inconveniences, the stay became unbearable for us. We contacted Aline, the host, and expressed our dissatisfaction. We explained that due to various reasons (dust, bugs, dirt, smell, beds, etc.), we could not continue staying there. We politely requested a solution regarding the remaining amount of money. To our disappointment, we were treated very rudely. She refused to communicate with us in a normal manner and accused us of lying. She claimed it was our own fault that we were sensitive to the dust. I have never experienced anything like this with a rental host. We paid approximately 1700 euros (13 nights) for a chalet that does not match the advertisement. After 7 days, we left to continue our vacation elsewhere. We were scammed by Aline. Do not stay here! ---------------------------------------------------------------------------------------------------------------- You keep spreading untruths. We tried to talk to you in a normal way. You immediately got offended and start responding offensively. You called us liars and you still claim we were making excuses. You didn't even try to understand where we were comming from. As a host, I think you should be able to keep in contact with your clients, not chasing them away..
Gîte le Pieraline - One-Bedroom Chalet
Villa · Ventron (88)
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À propos de Gîte le Pieraline - One-Bedroom Chalet
Villa • 4 personne(s) • 1 chambre • 1 lit
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Balades montagne<br>#128578; Cadre, espace, calme<br>#128577; Échelle de meunier un périlleuse, frigo sale à l’arrivée.
Balades montagne<br>#128578; Cadre, espace, calme<br>#128577; Échelle de meunier un périlleuse, frigo sale à l’arrivée.
Vue exceptionnelle, localisation calme à...<br>#128578; L’emplacement exceptionnel dans la verdure, la vue sur les montagnes, l’aménagement du gîte moderne et bien pensé - parfait pour un couple. Nombreuses balades à faire à Ventron dont plusieurs au départ du gîte<br>#128577; Le lit un peu mou
Vue exceptionnelle, localisation calme à...<br>#128578; L’emplacement exceptionnel dans la verdure, la vue sur les montagnes, l’aménagement du gîte moderne et bien pensé - parfait pour un couple. Nombreuses balades à faire à Ventron dont plusieurs au départ du gîte<br>#128577; Le lit un peu mou
Exceptionnel<br>#128578; L'accueil est parfait ! Et le lieu est magnifique
Exceptionnel<br>#128578; Chalet très bien situé au milieu d'une magnifique carte postale Propre, ne manque de rien Aline est très gentille et très réactive<br>#128577; La trémie de l'escalier
Exceptionnel<br>#128578; Chalet très bien situé au milieu d'une magnifique carte postale Propre, ne manque de rien Aline est très gentille et très réactive<br>#128577; La trémie de l'escalier
magnifique séjour accueil chaleureux gite...<br>#128578; un gite magnifique tous était parfait nous avons passer un excellent week-end !les propriétaires sont très gentils.