Accueil Villa Occitanie Hérault Montpellier Grand appartement cosy pour 4
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Grand appartement cosy pour 4

Villa · Montpellier (34)

3,7 21 avis Google
Grand appartement cosy pour 4 — Villa

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À propos de Grand appartement cosy pour 4

Appartement • 4 personne(s) • 2 chambres • 4 lits

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Avis clients (21)

Avis Google
3,7
21 avis
5★0
4★0
3★0
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B
Booking.com Google

😊: A spatious air-conditioned apartment in a location that worked for us.. 😢: Deposit - and how it needed to be paid. Specifically, the manager requested a 300 EUR deposit - but we've got the details only in the morning the day of arrival, including that it needed to be paid before access details are provided, and ONLY via instant transfer (an option apparently only for French bank account holders?) or Paypal. Hence, while driving through mountains with patchy internet access, we spent some 2h exploring alternative bank transfer options and then getting Paypal configured - something that worked only for the second person who tried. Really frustrating. The deposit was refunded within a few hours of our departure, but Paypal fees consumed some 20 EUR..

B
Booking.com Google

😊: Walking distance to Paul Valery University Montpellier 3. 😢: I have been using Booking.com for many years and usually have positive experiences, but this property was an exception and I feel other travellers should be warned. 1. On the day of arrival, around midday, the host demanded a security deposit by bank transfer, without having provided bank details or clear information about this requirement in advance. This forced me to make an immediate international transfer at short notice simply to access the apartment, which is neither transparent nor guest‑friendly. 2. The apartment was noticeably dirty from the beginning of my stay. There was visible dust on surfaces, neglected cleaning and generally poor hygiene throughout, which is unacceptable for accommodation advertised via a major booking platform. 3. The sanitary conditions were frankly appalling. I observed dust and signs of dust mites, as well as mould on the wall, creating a clearly unhealthy indoor environment. For someone with allergies and asthma, this combination of dust, mites and mould is particularly dangerous and can seriously worsen breathing problems. 4. Because of these conditions, I developed serious health issues during the stay and ultimately had to leave the apartment earlier than planned; I simply could not remain any longer in such an environment without putting my health at risk. 5. During the stay, I reported problems with the toilet, which was not functioning properly. Instead of addressing the issue promptly, the host only reacted after my premature departure, and then tried to blame me for a technical failure of the toilet and to justify keeping the entire security deposit on that basis. 6. The host refused to return the deposit and is effectively trying to obtain it by alleging damage related to the toilet, even though the malfunction had been reported during the stay and the circumstances clearly point to a technical problem with the installation rather than misuse by a short‑term guest..

B
Booking.com Google

😊: The place is clean and easy to get. Located in a quiet area but still close to the grocery stores and public transportation.. 😢: Since we are Asian travelers, it would be nice if we get the bank account number (for deposit) around 5-7 days before the arrival date. It was difficult to get a local bank even on Monday because some local banks were closed. It was very stressy for us because the landlord requested us to pay using instant transfer (which means that we have to own a European/France bank account). Please consider the standard transfer as another option for deposit transfer..

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