😢: Horrible experience – lost deposit! We booked an apartment in Bordeaux through Holidu with friends, and it was a huge disappointment. The apartment looked much worse than in the photos – everything was old, and the place was not properly cleaned. After we checked out, the host decided not to return our €1,500 security deposit, claiming that we broke his table during our stay. Holidu has been absolutely useless in helping us resolve the situation – they do not support their customers, do not investigate the issue properly, and after a month, my money is still not returned. I strongly do not recommend using this service and apartment. There is zero protection for customers, and if something goes wrong, you are on your own..
Maison de vacances 'A Bordeaux, Climatisée Avec Billard' avec terrasse privée et climatisation
Villa · Le Bouscat (33)
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À propos de Maison de vacances 'A Bordeaux, Climatisée Avec Billard' avec terrasse privée et climatisation
Cottage • 6 personne(s) • 3 chambres • 3 lits
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😢: Horrible experience – lost deposit! We booked an apartment in Bordeaux through Holidu with friends, and it was a huge disappointment. The apartment looked much worse than in the photos – everything was old, and the place was not properly cleaned. After we checked out, the host decided not to return our €1,500 security deposit, claiming that we broke his table during our stay. Holidu has been absolutely useless in helping us resolve the situation – they do not support their customers, do not investigate the issue properly, and after a month, my money is still not returned. I strongly do not recommend using this service and apartment. There is zero protection for customers, and if something goes wrong, you are on your own..