Appartement « Le Secret D'hestia » avec piscine partagée, Wi-Fi et climatisation

😊: The kitchen was quite equipped, there was a separate parking space, the area itself (suburb of Bollene) was quiet, and the accommodation had air conditioning. When we asked for an iron, the host brought one to us quickly. It wouldn’t be a bad option if you knew the actual situation in advance and were mainly looking for a place to sleep. However, accommodation of this type is usually about half the price.. 😢: We booked what was labelled as a “whole/separate house” with a garden and pool because we wanted to spend a week in a quiet, private atmosphere. Although the accommodation is more like a relatively small annex attached directly to the owners’ home rather than a separate holiday house. The owners’ side doors are immediately next to the rental, and their windows and doors are extremely close to the guest windows and terrace less than a metre away so the level of privacy was much lower than we expected from the listing. The garden and pool are shared with the owners and their family, but this was not clear to us from the main Booking.com presentation. We were also not shown the barbecue or told where it was or how to use it, and nobody explained whether or how we were supposed to use the garden. Later, the owners’ grandchildren arrived. We were travelling with cats, and one of the boys came right up to our windows and looked inside. This made the lack of privacy even more noticeable. One of the bedrooms had a strong damp/mould smell, so our daughter could not sleep there and had to sleep on the sofa in the living room. The bathroom also had a persistent unpleasant sewage/damp smell. There were also a lot of mosquitoes, which made sitting outside difficult. Overall, the property had some good practical features, but the actual layout, shared outdoor areas, and lack of privacy were very different from what we expected when booking an “entire house”. In our opinion, it was also significantly overpriced for this type of accommodation. We left after three nights, as soon as we managed to find another place to stay, which was not easy in August when looking for accommodation from one day to the next. I requested a refund for the unused nights. So far, nobody has agreed to refund the nights we did not stay, and I am still waiting for the case to be resolved..