J0 The sweet Jaurès

😊: It was in a good location. 😢: The apartment is in a very good location but behind the facade there were problems. We were fooled by the smart decor and very professional looking on-line brochure. It promised a lot but didn’t deliver when things went wrong. The first problem we came across was that there was no working light in the toilet and therefore the extractor fan didn’t work either. So you had to use it without closing the door or rely on some light coming through from the hall way via a hatch door. As this had been left open we guessed that previous visitors had had a same problem. We left a message but despite promises, and the commitment given in the brochure, no one ever came. The next problem we encountered was how to work the oven, as there were no instructions. Eventually I found the make and serial number on a sticker. I then went online and found the manufacturer’s manual for that model. Similarly there were no instructions for the electric hob and no switch to turn on the lights above it in the extractor hood (which had no extraction fan either). There were lights that didn’t work in the shower room, and the plugs in the two washbasins were both broken so that there was no way to drain the water once the plug was depressed as the levers were broken. There were only two coat hangers provided for the three wardrobes and the door of one of the wardrobes was not properly attached as some of the hinges were missing. On the morning of our penultimate stay, when we opened the curtains in the morning, the whole curtain rail came crashing down. The wall fixings were incorrectly fitted and loose and it looked as though this was not the first time it had happened. On informing the owners of the problems via Booking.com, we were asked to send photos via WhatsApp, which we did. We were told they would be passed on and that someone would get back in touch. We contacted the company twice further during our stay and on four occasions since..

😊: Cleanleness of the flat, space - large apartmant, location. Equipment of the house. Food stores under the flat. Public transport stations were close and overall every important point is at walking distance.. 😢: State of the toliet door was difficult to close. Sometime the water pressure felt short. Parking only in the street, which is epensive - but this was shared by the landlord ahead of our stay..

😊: The location was great. The place is spacious. The app to check-in and get the instructions is very nice. The staff is very helpful and available.. 😢: Grenoble at that time of the year is very noisy and warm. The place wasn't equipped with AC nor with fans. We had to spend two nights with open windows and no fans, under 36-38C. I would suggest to have fans stored within the flat during the summer..

😊: Location, brightness, cleanliness. 😢: The couch would deserve some upgrade !.