La Ciotat Chez Hugo confortable studio clim, wifi, parking, centre ville, commerces, port, plages à pieds

😊: Accessible to the center. 😢: We are couple visiting la ciotat. We are not new when it comes to booking and rentals. But this property is the worst at all. First of all, when you book a property it’s already mandatory or SOP that the beddings like bed cover and pillow case cover is included. But to my surprise the bed cover and pillow cases is not included but when you look at the booking site its not written in the description and all seems complete and perfect. But when we get there theres no bed cover to the sofa bed and no pillow cases. You have to request and add additional pay for the bed cover and pillow cases. What a shame!! Never did i encounter this only this property. So in the middle of the night we are fighting with the contact person and told everything but she refuses to give since she said not in this property everything you ask is with charge. I asked for the refund for the second night and after she told me to pay 15€ for the sheets etc. I dont have a choice since we badly needed bed cover and pillow cases. We stayed there for two nights. What a terrible experience. Not recommended!.

😊: Hi we Loved the Location and there was parking.. 😢: The room wasn't ready at 4pm the key wasn't where you told us which caused anxiety when we had driven 8 hours, we were tired and it caused unnecessary stress. Fortunately my God Daughter is French and was able to talked to the owner and situation rectified. We did email you but didn't get a quick response.You need to make sure the room is ready by the time you state and the key is where it should be..

😊: - Very close to the port - comes with an underground parking pass - good value for money - Very good communication with host. 😢: - The bed is very small. 130x190cm. - it’s on the ground d floor so you can’t really open the window. - You have to pay and extra 20€ for sheets and towels and the ones they give you are quite cheap quality. Not that K would care if it came for free but 20€ for every stay I would recommend an upgrade! - there is no wifi. Didn’t realised that was the case when I booked..