La Clé des Champs - « La Perle » - Balnéo

😊: The apartment was fairly new, clean, and offered a very nice view.. 😢: Bathroom Issues: The listing states there is a bathroom, but it does not contain a proper shower. There is only a jacuzzi tub with a handshower attachment on a short hose. Because there is no wall mount for the showerhead, you cannot stand up; you have to sit in the tub and hold the showerhead over your head to wash. Bed & Comfort: The bed is smaller than described in the listing and very uncomfortable. The apartment also gets extremely hot, and the balcony is communal, not private as the photos seem to suggest.Check-In & Deposit Process: To get the keycode, you must submit all travelers' personal data and pay the security deposit through an external, third-party portal that feels insecure. While our deposit was eventually refunded, the entirely contactless check-out with no staff present to inspect the property created a lot of unnecessary stress during and after our stay. Host Communication: The host ignored our messages entirely until we contacted Booking.com customer support. Even after intervention, the host was unhelpful, does not speak English, and simply argued that we should have noticed the lack of a shower in the photos. Overall: We are sharing this detailed feedback strictly to provide an accurate description of the property so that future guests can make an informed decision before booking..