La Lilla - Piscine - Wifi

It was ok but needs a basin in the toilet,so you can wash your hands.We could not access the garage to put the rubbish away.And the rain shower and the basin in the bathroom,you could not lift the tap ok to let the water out.

😊: Good location to drive to the rugby stadium in Nantes but not by public transport. Good garden and one level for the dogs.. 😢: Before we even arrived they wanted us to check in at 6pm rather than 4pm because they were busy. Then they got the day we were going to check in wrong. This unsettled us before we even set off. It was a very rushed show around the property. We saw the oven door was hanging off, with tape over it saying do not use in french. One of the main reasons we booked a property with a kitchen is because I'm vegetarian and feel more comfortable cooking, knowing I can eat. We asked if it would be fixed they said no. The other reason we booked this property and payed more than needed, was for the pool, as it was a big birthday for me while out there, I wanted a BBQ and pool day as part of my celebrations. The pool was filthy and not heated, they said we can't use it. Again they said they won't have it cleaned or fixed for our stay. We were told just leave a review. We were there for 10 days, so more than enough time to fix the major issues. We contacted both the agent who is looking after the property and booking.com, both have ignored our messages. The laundry room stinks and the smell comes out to the hall. You have to pay for bedding and towels and have a list of jobs you have to do before you leave. They walk around and check all are done before you check out..