😊: The location of the property.. 😢: Disappointing experience due to lack of transparency and data protection concerns. The property requires, after the reservation has been made and charged, that guests upload a digital copy of their ID or passport through an external form in order to complete check-in. Requiring a full copy of an ID or passport, instead of only the necessary data, may be a questionable practice under the General Data Protection Regulation (GDPR). In addition, no clear information is provided about who manages this data, how it is stored, or how long it is retained, which creates uncertainty. Furthermore, the property requires a €250 deposit, which is not clearly indicated in the early stages of the booking process. Unlike other relevant information on the platform, this additional charge is not communicated transparently. In practice, the final price is the advertised rate plus €250, which will be refunded if everything is in order, with the timing depending on the bank. The host was responsive and helpful throughout the stay, especially when I had difficulties accessing the property due to internet issues. However, the concerns regarding data protection and lack of transparency about the deposit remain unresolved. In summary, the experience reflects a lack of transparency in financial conditions and data handling, although the on-site support from the host was good. Version française : expérience décevante en raison d’un manque de transparence et de préoccupations concernant la protection des données, tant sur le plan financier que sur le traitement des données personnelles..
La Madeleine de Proust - Hypercentre - Clim
Villa · Grenoble (38)
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À propos de La Madeleine de Proust - Hypercentre - Clim
Appartement • 2 personne(s) • 1 chambre • 1 lit
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Avis clients (6)
😊: Nice location, pretty quite at night, kitchen was nicely equipped.. 😢: The check-in method took a bit of time to figure out. But once I understood how it worked, it worked fine..