La maison bleue gite Sancerre

😊: Parking.. 😢: Code for key safe was not received ahead of the scheduled entry time to property. Contact telephone number given for the owner of the property did not work, Had to ring Booking,com for them to contact the owner. Only then was the property opened for us by a brother of the owner who lived upstairs to the property. He had the code for the key sate. Waiting in +40 degrees C for this to happen, which took some c.50 minutes was not fun. Then we discovered the radiator in the sitting room was "on" and could not be turn off! Contacted Booking.com again by telephone and they could not contact of the owner. So we had a hot radiator on during the evening and again in the morning: not good in a heatwave. Booking.com eventually sent an email telling us to go to the "front desk". Despite it being explained to them that the property was a Gite not a hotel. They also did not have anyone available to speak French and told us to contact the owner - which we had no means to do so. Some 4+ days after the problem was reported to Booking.com, no follow-up response has been received. Arguably, you always know how good a company is when things go wrong. In this case I will leave the reader to draw their own conclusions..

😊: Location and parking for private car.. 😢: Hand soap would've been a nice addition in the bathroom..

😊: The apartment was well equipped and had everything we needed..