LA PRADELLA BOLQUERE Pyrénéés 2000

😊: Great location, paling by the building door, nice terrace for breakfast outside, kids friendly indoor swimming pool was great, and well equipped apartment for a short stay. Attentive and kind host. Great value. 😢: It’s not modern but it is fit for purpose and clean.

😊: It was well located and had the spa facilities although the swimming pool was a little dirty. The apartment is cozy but has the issues mentioned below. The owner was prompt at answering and gave us all the details to get in on time.. 😢: Many of the sockets were not properly fixed into the wall so when you unplugged something, the socket came out ! The curtains were filthy and the same happened with the curtain rail. There was supposed to be heating which consisted of one plug in heater. There was a heated towel rail in the bathroom but it didn’t work. These are minor details which could be fixed easily and make the impression of the place much better. It is a shame as it has potential..

😢: There was a confusion about picking up the keys. Previously when I’ve stayed there the keys were in reception. Therefore I imagined the same. I took keys which had my name on and went to the room. An hour later there was a knock and we were in the wrong room. It was not the owners fault as they had explained in a message but I hadn’t read it assuming it would be the same as last time. Having no one on the reception made the situation more difficult and the person who alerted us was rude..

😊: The pool. 😢: Room was not very clean, the state of the pillows and bolsters were disgusting, the part that slides up and down to keep the shower up was broke, the bath plug was broken underneath, wires from the towel rail were hanging off the wall, and the door handle was broken so had to prop it shut with a chair. What was advertised as having a washing machine in our apartment was not correct, the washing machine is a shared one in the basement for everyone ( false advertisement ). We left a day early. Maintainance needs to be be done on this apartment..

😢: The whirlpool was a little to cold.