La Résidence - Vue falaise d'Aval

😢: The owner was not responding. The owner did not update that the elevator is out of order - 4 th floor apartment. The WI FI system was not available..

😊: Well equipped apartment with great view, good starting point for hiking trips. 😢: Unreliable elevator, I got stuck for 2h inside it and next day it was out of service, also it can be difficult to find parking place.

😊: Avoid this property at all costs. This was one of the worst experiences I have ever had with a Booking.com property. The host was completely unreachable when we arrived. I called him at approximately 18:20, which was within the instructed check-in time, as check-in was stated to be available until 19:00. Despite this, he did not answer for approximately 40 minutes, we received no check-in instructions, and we had to contact Booking.com for assistance. The host later falsely claimed that I had contacted him after the designated check-in time of 19:00, which is simply not true. I contacted him at around 18:20, well within the stated check-in period. Only after I paid the requested €300 security deposit did the host provide access instructions. After our stay, instead of returning the deposit, the host became aggressive because I had contacted Booking.com for help. He sent rude, intimidating and unacceptable messages, including comments that I perceived as discriminatory. My €300 security deposit has still not been returned. After I repeatedly requested the refund, the host suddenly made a number of serious allegations against me, including claims that I had not paid for food, had taken a soundbar and had damaged the property. These accusations are completely false. Based on my experience, I have lost all trust in this host and will be reporting this fraudulent activity to the police and the appropriate consumer protection authorities. I strongly recommend that future guests avoid this property at all costs..

😊: Amazing location - comfortable beds and pleasant decor. Fabulous view over the cliffs and proximity to the seafront.