Le bel appart Toulouse climatisation - One-Bedroom Apartment

😊: It was filty - full video and details pictures available. 😢: As a constant user of booking.com I have come to expect certain standards. My stay in Le bel apart Toulouse (Confirmation number 5767464704) was a total shock. I have very detailed photographic and video evidence, taken around the time of arrival - approx 18.40 on 12th February. First we noticed the bedroom light did not work.  We pulled down the bed cover to reveal a very tossed sheet, which did not look fresh or clean. We found the smoke detector lying with no batteries on the counter. The stairwell smelled damp and the stairs was extremely dirty. We used nothing in the kitchen as we found stake old oil dripping from the  extractor hood over the cooker ( a video was recorded) , the toilet holder in the bathroom was missing leaving two holes in the wall.  However, worst still were the pillows. When we looked inside the pillow casings, we found blood stains, old hairs ( small curly and long strand) and other markings.  We were sick with the standard.  The dirt and holes on the sofa was not fit for the best health of humans and in particular a child. We decided to sleep in our own cloth and avoid using anything.  We generally use the ratings on the Booking.com site as a good guide, this failed greatly at this property. Oh we found an old bottle under the bed, a clear indication of the level of filth. Sharp broken tiles at entrance of bathroom which could easily cut  a foot and especially a childs foot, accordingly we needed to wear shoes full-time. Two large openings, at ground level, in the bathroom interior walls. Serious staining on the duvet throw for the bed. Ripped stitching on the pillowcase covers. The window sills contained lying dirt.  Filty old dead plant in the corner of the living space. Even the door mat into the apartment was speckled with dirt. We have a very detailed photographic record.  I would question the legal habitually status of a rental property with no fire safety alarms. I would struggle to give a rating of 1..

😊: It was easy to travel in to the city centre and to the stadium.. 😢: The accommodation was very basic, but it was fine for just staying a night or two..

😊: Size just nice, clean, accessible to most facilities and Metro. Felt safe as it was near main road.. 😢: the shower room drain was a bit clogged, water can overflow out. Other than that, all was good..

Très bien!<br>#128578; Tout était parfait. Je tiens également à souligner qu'ils n'ont pas hésité à nous aider et ont été extrêmement sympathiques avec nous face à un problème que nous avions avec notre voiture. Merci beaucoup!<br>#128577; Rien

Para repetir.<br>#128578; El apartamento decorado con mucho gusto y muchos detalles, muy acogedor! Se puede llegar al centro dando un paseo pero sino quieres andar puedes ir en metro o en autobús que están muy cerca. El anfitrión fue muy atento en todo momento y solventó nuestras dudas con gran rapidez. Agradecerle también el detalle de bienvenida que nos dejó.