Le Berthier - Versailles

😊: It looked good online when we booked but….. 😢: 1. The description was inaccurate. It said three bedroom and a lounge with a sofa bed (see photo). Imagine our surprise and disappointment to find 2 bedrooms and a lounge with sofa bed. 2. The toilet blocked when a guest did a poo. We reported it immediately and the hosts first told us that this was not their responsibility to fix. We went over 24 hours without a working toilet in the property. Eventually, they organised a plumber but took 140 Euros from our deposit because they said there had been “inappropriate” use of the toilet. How is doing a poo “inappropriate”? 3. There was a dishwasher but no dishwasher tablets. 4. The hosts were rude, unhelpful and aggressive in messages. This caused us stress during our stay. I attach a photo of the entrance to the stairs that lead up to the front door so you can see how dilapidated the building is. I would never recommend this property or consider staying there again..

😊: Clean and comfy once in. 20 minutes walk from the palace. Lots of restaurants nearby. 😢: Outside area photo1 Poor instructions. Only knew it was the top floor by watching the video. Says it’s 3 bedrooms but it’s 2 and a sofa bed - which was comfy but only 1 toilet which was off the lounge. Top floor. Very old stairs I think some people would struggle if they had a normal suitcase- I only had a small one..

😊: Clean, excellent position. 😢: Access tricky although they were very clear about this..

😢: We arrived to appartment around 5pm, tired from our journey all the way from prague thinking it would be pleasant stay. Unfortunately our stay was more of a problems than a pleasure. First, we had to wait for the owner to give us right instructions to get to our apartment, we were waiting 45minutes in front of the building and thanks to it, we have lost the chance to visit the museum. Then when we entered we saw construction, literally construction. Metal pipes were hangig out of the house, broken windows, stairs looked like they will shatter soon. Apartment: stains on chairs, pot was dirty, no hot water after one person showered, upstairs neighbors were making so much noise we could not sleep, floor was making squeaky noise and woke me up many times when someone walked passed it. Also 500€ deposit for this kind of accommodation. They did not even tell as the amount of the teplaky before. Owner said if you break something they will keep the 500€.. So i recommend do video when you come to apartment and make video when you leave so you can be protected if owner says you broke something. Last thing was that owner did not communicate with us when we texted him about problems we had in the acomodation. Will not returt again.