Le Chic & Spacieux - idéal en famille - entre amis

😊: Location and size of the apartment as well as washing machine and clothes dryer.. 😢: Staffs, in particular, the agents.They lacked of service minds.Before arrival,I filled in registration form and told them that I will check in at 5 pm.though they offered early check in which costed around 30 euro. When I arrive,they sent me nothing. I called the number they gave me many times but their staffs refused to speak English and asked me to chat through Booking platform which I already did but no response. It was super frustrated that I already paid for it but could not enter into. Finally,I called the number shown on Booking website and get the code. The agent had super poor service. They lack of English specking skill ,and most importantly, lack of service minds. I suggest that landlord should change the agent.Finally,if you can't speak French,please stay away from this apartment.The agent has no skill to run international business.By the way, the apartment itself has narrow and steep staircase moreover if you stay on the second floor, please be careful of head butts in the toilet and the bedroom because the roof beam was very low..