LE CLOS SAINT MARTIAL

I want to remain factual throughout this feedback. I have had numerous communications with the owner and what follows is not borne from ill feeling but facts. 1. Address supplied but no directions so unable to find the property but text sent to property manager and location was given quickly. 2. It states there is covered parking on site and there isn’t. 3. On entering the house, the overarching smell is damp. 4. There is no welcome pack so we were unable to connect to the internet and again had to text for the information 5. The general level of cleanliness wasn’t great with dirty windows, mirrors, grubby heaters and peeling paint. The downstairs shower had mouldy grout. 6. In the kitchen we found two unwashed pans and grater. 7. The seat pads at the kitchen table had stains on them. 8. The pool is north facing and is surrounded by three building walls and overlooked by a window on an adjoining property. 9. The property is next to a busy road, but this wasn’t such a problem as we left after one night. 10. The bedrooms and the upstairs area were considerably better with good working showers. 11. The sheets on the bed weren’t of good quality and have the rough feel of being washed too many times. 12. The village has no amenities apart from a restaurant – no shop or bakery. A couple of friends went looking for a shop on arrival and were disappointed there wasn’t one. We have stayed in the Dordogne area on many occasions and this is the most disappointing property we have ever stayed at. We felt unable to stay, and within 40 minutes had booked somewhere else, at considerable cost, to stay in from the following day as it was too late to move that night. I communicated with the owner hoping that she would consider a partial refund but she felt this was unacceptable which is her prerogative. However, I was made to feel very uncomfortable and told there would be negative consequences if I left my honest feedback. Not a great experience. Having spoken to Vrbo they have assured me that all communication between myself and the owner will be looked at if required in relation to feedback.

Nous avons séjourné en famille au clos saint Martial. Le gîte est magnifique, décoré avec goût, piscine, spa au top ! Une adresse à conserver ! Merci à Stéphane pour son accueil et à Florence pour la communication !

Très belle maison , nous avons apprécié les nombreux équipement mis à notre disposition. La qualité d'accueil. Dommage que la maison soit situé au bord d'une route circulation toute la journée .

Très belle maison , nous avons apprécié les nombreux équipement mis à notre disposition. La qualité d'accueil. Dommage que la maison soit situé au bord d'une route circulation toute la journée .

-belle maison , très bien rénovée et équipée, - piscine agréable - bien située par rapport aux sites touristiques - mais très mal située dans le village car une départementale très circulante longe la maison, donc beaucoup de bruit du matin au soir surtout quand on est sur la terrasse

The house and welcome was fantastic. It’s a very well equipped holiday property in a lovely little village and ideally located to explore the Dordogne. One very small thing, that I know can’t be changed, is the noise from the road. Very early in the morning, farming vehicles thunder past and woke several of us with a shock. Overall, a very nice stay