Accueil Villa Grand Est Marne Reims Le Clovis - Centre - Cathédrale - One-Bedroom Apartment
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Le Clovis - Centre - Cathédrale - One-Bedroom Apartment

Villa · Reims (51)

4,1 153 avis Google
Le Clovis - Centre - Cathédrale - One-Bedroom Apartment — Villa

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À propos de Le Clovis - Centre - Cathédrale - One-Bedroom Apartment

Appartement • 4 personne(s) • 1 chambre • 2 lits

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Avis clients (153)

Avis Google
4,1
153 avis
5★0
4★0
3★0
2★0
1★0
B
Booking.com Google

😊: Location right in the city center, at a short walk to the cathedral. Very quiet apartment even though in the middle of the city. Free inside parking at walking distance..

B
Booking.com Google

😊: It was conveniently placed for sightseeing. Had parking included. Was our own place. Was clean and tidy. The host allowed us to leave our car in the garage for a few hours after our checkout time so we could sightsee.. 😢: Was incredibly difficult to open the front door so much so that we didn't want to go out again in case we couldn't get back in. The light in the hallway didn't work. We opened the bedroom window and couldn't work out how to close it. Had to phone for help, was told to send a video! Tried to Whatsapp but got no answer, eventually managed to sort it just before I got a call back. Barely any cooking utensils/ pans/ dishes. The apartment sleeps four but not enough dishes for everyone. No instructions on how to use any of the equipment ie dishwasher, microwave, oven. No tea towels for drying dishes had to use kitchen roll to clean the table. The host rang us at almost 10pm to ask if we had complained about the cleaning ( we hadn't). Told us to contact him personally if we had a problem but rang off before I could mention the front door. We left the property at 9.30am to find the cleaner sitting on the door step..

B
Booking.com Google

😊: Perfect for a stopover. 😢: All good.

B
Booking.com Google

😊: Perfect for a stopover. 😢: All good.

B
Booking.com Google

😊: Location was brilliant. Ideal for the cathedral and walking to the champagne houses. Parking available Clean. Adequate equipment and facilities.. 😢: Basic..

B
Booking.com Google

😊: Great location. Very comfortable and clean. Great communication. A bit of a walk to the car parking but it was free and secure. Would thoroughly recommend and stay again. Thank you.. 😢: Nothing to criticise..

B
Booking.com Google

😊: The property is spacious and has a great location. We spent one night as a family (couple with our 1 year old). Our baby slept in the baby cot in the living room: we used our own baby monitor. The stay was great for us for one night to be able to visit the city quickly, the free parking was very helpful and was nice to sleep.. 😢: When we arrived, we followed the instructions to come in the apartment, but the first step (ringbell) did not work, fortunately they came quickly to fix it installing a new key box outside. It would have been easier to immediately get the key box code for the next morning (as we were planning on leaving early), but it took a while to get a message with the code. Fortunately it arrived the moment we were about to leave. The place it's great, maybe I would ask the cleaners to clean it a bit better and to fix the shower drain. Otherwise all good and great! 😊.

B
Booking.com Google

😊: The location is fantastic and having parking nearby for a small car is real plus.. 😢: Access proved to be a problem as the front door did not work so we were left stranded in the street waiting for one of the neighbours to come home. The owners were absolutely useless, did nothing to help and didn’t listen when told what the problem was. Not knowing if you can actually access the apartment you have rented caused considerable anxiety. No offer of compensation or even a proper thanks for two days of our break being messed up and losing our valuable holiday time while we waited in for their inadequate repair guy to turn up and reach the same conclusion we had 24 hours earlier. The apartment also needs a good clean. The toilet skirting boards, light switches and freezer drawers were all in need of some attention. There was no fan as advertised and it was a heatwave. The kitchen utensils were lacking. For example, no spatula. How could someone cook breakfast or stir something? Trying desperately not to be negative but this was such a let down for an apartment in a fabulous city and a great location. I do hope the owners learn from this..

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