Le Cocon - Appartement rare - Grande Terrasse - Parking gratuit dans la rue - Reims

😊: The instructions and communication were excellent from the owners. The apartment itself was exceptionally spotless apart from 1 issue mentioned below.. The location is excellent for a 10-minute walk into Town. The terrace is a suntrap. The apartment kitchen has everything.. 😢: When we arrived, as per the video, it indicates that you take the fob from within the apartment and aim it at the garage door. We located the garage eventually, but nothing worked. We spent half an hour trying different garages around the street. I contacted the owner, who stated that a message had been sent to me the day before (which I missed) where it was stated that there had been a fire. We spoke to a resident there who said that there had been 2 fires there, one in the garage and one in the entrance. This is evident as the original door had been burnt away and replaced with a temporary metal door. Also, burnt lighting cables hung from the ceiling, and there were scorch marks on the wall and melted glass on a door. We were told that this was a bin fire. We got down to the garage and found evidence of that fire, too. My complaint is that the property still advertises that they have private parking. Their video that is sent shows you how to operate the fob. Both these should not be there as we booked that as a good feature. It is no good telling people the day before when you have known for months. You can find parking in nearby streets and i found one about 50 meters away.The sink in the bathroom doesn't drain properly, then floods from somewhere on the surface. The hairdryer didn't work, and I informed the owner who offered to bring us one, which we declined. When we came to leave, we stripped the beds, and 3 out of the 4 pillows had sweat marks on them (the one in the main bedroom really badly). All they needed were covers. This is nothing personal to the owners, but hopefully, my comments will allow them to implement these changes (especially advertising the garage still). I will not post photographs, but if needed, I have them..

😊: Good location. Comfortable and spacious.. 😢: Would have liked bedside lamps in the bedrooms..

😊: Location was excellent, quiet neighbourhood with good local food and grocery options and near to tram stop. Also an easy walk to city centre. Terrace was excellent, a sun trap! Apartment very clean and reasonably well equipped. Good local information and dining suggestions provided by host.. 😢: Finding Parking is a challenge, particularly in the evening but the apartments underground car park was out of use when we stayed so this might not be a regular problem. The second bedroom has a day bed which wasn’t a great problem for us but might be a problem for someone with mobility issues..

😊: We had a great time in Reims. The apartment is neat and has everything you need for a comfortable stay. Mathilde and Clément are very friendly and really helped us out when we made an error in the booking. From the apartment, it's a short walk to the city center so great for exploring Reims. Thanks for a great stay!.