Downtown Apartment, Quiet and Spacious

The flight of stairs to the apartment was a little perilous for my elderly parents, but we survived without incident. The host was mostly communicative and helpful except for a brief and unfortunately timed lapse around our arrival at the property. Overall, the apartment layout was perfect for us. There was a few wear-and-tear issues in the apartment but nothing that caused us any problems. We had a very comfortable stay and would absolutely stay again. The neighborhood was ideal for convenience and exploring the sites of Strasbourg.

😊: Absolutely nothing.. 😢: Firstly, due to the late arrival of our flight, (French air traffic strike) we arrived at the accommodation in Strasbourg later than anticipated. I constantly kept the owner informed. However, she refused to let us into the apartment as she said it was too late. Apparently, it would be too late for the person who was a caretaker, to allow us entry. It was around 9pm. Why there was no key safe by the entrance, beats me? I pleaded with the woman to allow us in, but she was adamant. How dare she leave us with nowhere to stay for the night, plus we had paid her in advance for the accommodation. She told us to find a hotel. This we did, at a cost of €139. The next day, we were allowed entry. Well, to say it was a disappointment is an understatement. Firstly, the outdoor rubbish bins were overflowing and it stank. What a great home for rats and other vermin. After a series of various doors to encounter, we had to drag our luggage up a rickety old staircase, where part of it was coming away from the wall, plus some spindles were missing. Health & safety?? Once in the apartment, we wanted to leave. It had not been cleaned. The wooden flooring was dirty and sticky. The beds were very uncomfortable and the linens old and tatty. The towels were as hard as a loofah. It was horrible. How booking.com or the owner think it’s okay for people to stay in inferior accommodation like this, is unbelievable. It was very sparse too. Mould was around the small sink in the toilet. By day four, we left the accommodation, as it was too unpleasant to stay in. Had to stay at the hotel again for the last night. Couldn’t wait to return home..

😊: Well Maintained. 😢: The impression while booking was that the parking would be within the building however I had to park my electric car on the roadside. This was not clear while booking..

Property is very nice with two good sized bedrooms, open concept living room and host is very kind. The only issue we had was the heat and poor airflow. I don’t think it is fair to blame the property owner for a continental heat wave, however. Unfortunately, the near 38 degree celsius temps made it very difficult to sleep. A portable AC unit or ceiling fan would’ve been very helpful. The two floor fans weren’t quite enough. With normal, or winter temps, we would definitely stay again!

😊: Walking distance to city, spacious, good facilities. 😢: Could use a little TLC, but totally liveable.

Perfect Location for City Trip with Family

Agradable<br>#128578; Buena ubicacion. Amplio. Permitieron entrada mas temprano<br>#128577; Puede ser confuso el ingreso inicisl

Agradable<br>#128578; Buena ubicacion. Amplio. Permitieron entrada mas temprano<br>#128577; Puede ser confuso el ingreso inicisl

Excepcional<br>#128578; Los anfitriones siempre estuvieron pendientes de nuestra estancia,.el apartamento es amplio, las camas muy cómodas, el mobiliario nuevo y todo lo necesario para una estancia muy agradable.<br>#128577; Nada.

Excepcional<br>#128578; Los anfitriones siempre estuvieron pendientes de nuestra estancia,.el apartamento es amplio, las camas muy cómodas, el mobiliario nuevo y todo lo necesario para una estancia muy agradable.<br>#128577; Nada.