Le Havre de Paix - Proche Obernai - Gite 4 étoiles - Terrasse & Parking privés

😊: Modern apartment.. 😢: Rude service, no toiletries as stated in the description, shower gel full of dirt and old dust, broken tiles on the balcony, had to pay a deposit fee of 350 euros for a stay of 3 nights that was supposed to be payed back to me latest 14 days after check-out however they payed it 25 days after check out without any information. The deposit was supposed to be payed in case things get broken, but when we came to the apartment there were several broken things and we had to spend time to take photos of everything instead of enjoying our holiday. The service person didn’t speak any English besides French or at least pretended to not speak English when we requested clean toiletries for our children, so we didn’t have to wash them with shower gel full of dirt. And the same person requested us to take photos of broken things in the apartment but refused to come and check the apartment at check out so we ensure the apartment was is the same conditions as when we arrived..