le petit Marseillais

😊: Apartment is good order and clean.. 😢: Location..

😢: After booking I got the code for the keybox which I printed and took with me. When arriving late at 22:30 h p.m. with my 11-year-old child, who was tired and hungry, I found that we could not get in - the keybox didn´t open with the given code. I phoned the host twice and spoke on the mailbox. No reaction. Booking.com tried the same, but could not help us. After giving the host 45 minutes to answer, there still was no reaction, so they cancelled the booking, which I had not asked for. Later on, I found that the code had been changed just that day. Generally, I despise push-messages popping up, normally I check mails once or twice a day on my notebook. On journeys, I don´t rely on my mobile, because I cannot charge the battery all the time, in the evening it might be empty. Besides, I might lose it. And checking messages all the time keeps me from relaxing. On the other hand, if I am be nothing without my mobile and people expect me to check it all the time, in exchange, I could expect the host to answer, if problems are around. All other bookings so far and especially on this journey were marvelous - I had contact with real people, whom I could talk to and who were very nice and helpful hosts. This was the opposite. One last thing: the neighbourhood was very loud on Friday evening (loud music with open windows) and very dirty - three times - on my way to the place and directly there - I noticed rats, and I didn't look for them....