Le Pozzi, parking privé plein centre

😊: Top location and very nice apartment. Everything perfect. 😢: All good.

😊: The apartment is well equipped, in a great location and convenient for everything in Bergerac.. 😢: Unfortunately when we arrived the beds hadn't been changed, the rubbish bins were full, there was dirty towels piled up on the radiator in the bathroom and there was no toilet paper. The host didn't reply to our calls and booking.com couldn't resolve our situation either. Fortunately there is a washing machine so we laundered the bedding and towels ourselves. I'm glad we didn't arrive late as we wouldn't have had time to wash and dry everything before bed time. We would have appreciated a response from Pauline to explain why the basics had been missed however we have had no explanation or apology..

😢: Ability to open windows. Needed a second pillow each. Water jug.

😊: A lovely apartment, with a fully equipped kitchen. A good location for Bergerac, close to bars and restaurants, with a little supermarket, boulangerie and pharmacie close by. Parking on site a plus.. 😢: It was a shame that some very minor things spoilt an otherwise good experience. Presumably the cleaners do a quick turnaround without "seeing" the things that aren't working or need attention. A few hours spent on maintenance would make an ok experience perfect..