Le Refuge de Ferrare - 6 people - Hyper center

😊: Location was perfect. 😢: Absolutely shocked with the communication with host. At midnight my sister fell through the bed and got hurt (she only weighs 55kg) after inspecting the bed we saw multiple metal brackets were missing and instead some pencils were shoved along the side support to hold the entire frame together. We contacted the host (in french and english) and sent photos and they ignored us and didnt even bother to check if my sister was okey. She then had to sleep on the floor for the remaining stay and has a very bruised leg and back....

😊: Very nice location in the middle of the city. The velux and windows quiet the noise. The rooms are spacious with 2 bathrooms. All common amenities are available.. 😢: I hadn't received the code for the keys at the time of my arrival. I had to make a phone call to the subtractors. The rooms upstairs have low door heads, we had to watch out! Amenities were insufficient for a 4 night stay (no extra rolls of toilet paper or extra trash bags). The arrangement of the house is a bit cluttered. A stay with more than 4 persons may feel a bit cramped..