Les Houches vue magnifique avec piscine,pied des pistes de ski,garage

😊: Access to pool though needed to reach out to find out where it was View from the balcony Generally well equipped though no cafetière or percolator.. 😢: £80 charge very close to arrival date for bed linen, towels etc. Not clear on original booking and totally out of line with normal booking.com accommodation so unexpected. This is a massive hidden cost that was not clear on the booking.com posting.

😊: Location is ok - although instructions on how to find it could do with improvement.. 😢: SHEETS NOT INCLUDED. We were only notified on the day of arrival. We arrived late and thus could not rectify. The agency were unhelpful and hid behind the fact sheets weren’t listed on things that are included in the apartment (neither were the walls but one takes some things for granted if typical)! The apartment is also pretty unclean as it relies on cleaning from the guests..

😊: Hard to find the unit and there was some difficulty finding the keys. Part of the problem was a language barrier so not 100% blaming the owner here.. 😢: Okay there is a long list here. It was not clear in the posting for this unit that there would be no sheets, no towels, no pillow cases, no comforter covers, no towels in kitchen. Traveling from Canada we never would have booked this knowing this. We arrived and found half a roll of toilet paper. The Vacuum didn't work. The Bathroom smelled of sewage. The listing said there was WIFI and then found the router did not work, the owner said that yes they were waiting on a new one...No apology or offer a discount. To lock the front door you had to slam it which wasn't explained to us. This place is very cute and has a great location but I would advise the owner to invest in sheets, towels, fix the vacuum, have a broom! Etc and it would be great. Very disappointed to say the least. Prime example of an owner being cheap and lazy..