Loft Esprit & Lumière

😊: Not clean.. 😢: Dirty toilet and no hot water..

😊: Location and aesthetic (it was a beautifully renovated loft).. 😢: While it is a beautiful rental, it was dusty in some places (rails, bed had lint and dust near our heads), air conditioning didn’t reach the top bedroom (it was very hot & a fan could’ve helped) and the actual address is NOT the one listed on booking.com. It was hard to find the place. Also, requested for 2 things: an earlier check in which we weren’t allowed to do because the cleaner wasn’t done apparently with the loft yet & for the 2 beds to be ready when we checked in. I was told that the sofa bed wasn’t set up because the property manager or owner forgot to check the beds because the loft was cleaned a day earlier than our arrival. So in effect, we could have checked in earlier. Owner knew we would be in Dijon by 10am & it was a very hot day. She just didn’t want us to come earlier than 4pm. No consideration extended at all despite the heat outside. Also, codes to get inside the compound were wrong but his was remedied by a message exchange..