Logement Le Puy Sainte Réparade

😊: lockbox was convenient for late hours (little to no effect since we were given the wrong code anyway), the apartment itself was well made, just poorly maintained. air conditioning, washing machine, dishwasher helped. owner brought us a baby cot, despite it not being included. Even so, after requesting a mattress for said cot, I was asked if I paid for this service or if the concierge told me I could receive a cot, the latter being the case, I answered as such. even if we did get help, we were made to feel as if we were being done a favor.. 😢: we were redirected to a concierge service rep for the property that had given us all the details to access the property, they were, however, wrong (lockbox code was not correct). we called both the concierge and the owner over and over again for almost an hour, this was happening around 2 AM in the middle of the night, while waiting outside, in the car, with an 8 month old to get access to the property. we notified them that we'd arrive late. the apartment was not cleaned before we came, there were cobwebs, the floor was not clean, bathroom still had some packaging from cosmetic products in it, it smelled as if someone had smoked in the living room. we had requested the appartment to be cleaned up on Saturday, however, it only happened 2 days later..

😊: The property is conveniently located to explore the area with a car and the local town (Le Puy Saint Reparade) including local restaurants and bakeries, and with a number of excellent vineyards nearby. The space is modern, large and the room is well air conditioned during the summer, with a small outdoor area to enjoy too. The facilities are close to what you would expect for an apartment rental to a decent standard.. 😢: The apartment was well stocked with cooking equipment - but was lacking in some of the basics (toilet roll) and could’ve been cleaned better for our arrival. There were some small delays in replying at times, including for the wifi password. Each of these could be easily improved by sending a generic message to guests including these details and any other basic logistics for the property, and a slightly deeper clean of the property and any cobwebs. Completely out of control of the owner of the property, but we struggled at some times to find a local taxi company to transport us when needed - so keep in mind if relying on this..