Lovely Normandy - Appt en centre ville de Bayeux

😊: The ONLY good thing about this flat is that it is central.. 😢: This was by far the worst flat we have ever stayed in!! It was not clean - the cleaners had obviously done as quick a job as possible and just did not care. The bedding for the single bed smelt really stale and awful as it had not been dried properly before being put on. One of the bedside lamps was broken and unsafe. The floor was really unclean, cracked and there were dark patches of dirt and black mould around the flat. One of the most disgusting things was seeing other people's hair on the floor and there was even someone's grey hair in the cutlery drawers in the kitchen, which made us feel physically sick. We were 4 adults, but no towels were provided for the fourth adult and there was no bed linen AT ALL for the sofa bed with no notice of this given. There was one small roll of the cheapest toilet roll possible. When we politely asked the owners for the towels, the sofa bedding and another loo roll, they answered us rudely. A vacuum cleaner and dirty mop were just left in the way in the flat. Rubbish was left outside the flat door. The kitchen was so poorly equipped and completely inadequate for preparing even a simple family meal that it was unbelievable! There were only a few dirty and old saucepans. The crockery was chipped and old, and there was no tin opener, no kettle and no scissors provided. The plastic chopping board was filthy and old. Given the disgusting condition in the whole kitchen, we washed everything before we used it, including all the surfaces and the table, just to be able to prepare a simple family meal. The communication was completely unclear; check-in instructions were sent via their owner website and not via the Booking.com website. They charged 10 euros for an early check-in but on arrival at the flat at 13:00 we found it had not been cleaned after the previous guests and the owners then told us that check-in before 15:00 was not possible!.

😊: Good location, easy self service access, clean.. 😢: Linens and couch need to be replaced, very worn out..

😊: Very central position and comfortable and spacious. Lovely king sized bed. Great bathroom and kitchen with separate toilet to bathroom.. 😢: We were told to pick up the keys from the hotel but we should have been emailed a code to collect the keys from a lock box. We didn’t receive the email. It was not obvious where to park and we were confused about whether it was free parking close by. There was no kettle in the kitchen and the coffee pod machine was leaking..

😊: Great location, suited us well for an overnight stay.. 😢: We had booked for five people and while the apartment was mostly equipped for five, a few things, such as pillows , were only provided for four..